Refund policy

Return and Refund Policy

At GracefullyMe Boutique, we want you to feel confident and beautiful in every piece you purchase. While we hope you love everything you receive, we understand that sometimes things just don’t work out. Here's everything you need to know about our return and exchange process:

✅ Which Items Can Be Returned

You may return an item if:

  • It has a manufacturing defect in material or workmanship

  • It was damaged during delivery

  • You received the wrong item

Please note: Items must be unworn, unused, and in their original condition with tags and packaging still intact.
Items that appear worn, washed, or altered cannot be returned or refunded.

❌ Which Items Cannot Be Returned

The following are not considered quality issues and are not eligible for return:

  • Loose threads, raw edges, fabric texture or thickness, or minor color differences due to screen display variations

  • Dissatisfaction based on personal preference, style, or color

  • Damage caused by improper use, washing, storage, self-repair, or alterations

  • Sizing issues that are not due to a defect
    (Please refer to our size chart before purchasing, and reach out if you need guidance—we’re happy to help!)

📏 Due to variations in design, there may be slight differences in measurements between items even if they're the same size.
Always refer to the actual product measurements provided.

🔁 How to Make a Return

Step 1: Email us at info@gracefullymeboutique.com with the following information:

  • Your Order Number

  • The Item(s) you wish to return

  • The Reason for your return

Step 2: Our team will review your request and provide the correct return address and further instructions.
Please do not send items back to the address on your original package.

📌 Important Notes

  • Returns must be initiated within 14 days of receiving your order.

  • Customers are responsible for return shipping costs.

  • We are not liable for failed deliveries due to incorrect shipping address, phone number, or refusal of delivery.
    If you notice an error in your shipping details, please email us as soon as possible.